Learning to use the NeuroShell Trader is a snap because our documentation is in the form of video (.AVI) files. You simply play one of our short videos and you can easily master one of the steps of using the program. We highly recommend that you watch all of the videos to learn the basics of the NeuroShell Trader. The videos are the easiest and most effective way to learn the Trader. Your computer will need a speaker and sound card to use the videos.

Examples

The NeuroShell Trader comes with a number of training examples to teach you how to use the program.

Help Files

The extensive help file included in the NeuroShell Trader includes descriptions of all of the indicators in the program, as well as all of the features of the program. The help file can be printed out to be used as a manual.

The Interactive Tutor, when turned on, gives you context sensitive choices from the help file depending on which screen on the NeuroShell Trader you are using.

Discussion Forum and Technical Support Website

When you receive the NeuroShell Trader, you'll learn the address of a website specifically for the users of our products. This website includes lots of information not included in the NeuroShell Trader help file. This information includes bug information, fixes, updates, tips, techniques and frequently asked technical questions. There is also a user discussion forum where you can receive and exchange information and ideas regarding the use of the NeuroShell Trader.

Technical Support

If you still need help with the NeuroShell Trader, you can fax or e-mail us your questions. We try to answer all questions within 24 hours.

You can also call us on the phone. Our telephone tech support service is open from 9:00 AM to 12 PM, and from 1:00 PM to 5:00 PM eastern time.